Duggan / Empire Park Outdoor Soccer Refund Policy:
- Refund requests received before March 1 of the current year shall be subject to an administrative fee of $25.00.
- Refund requests received between March 1 and March 31 of the current year shall be subject to an administrative fee of $50.00.
- Refund requests received between April 1 and April 30 of the current year shall be subject to an administrative fee of $100.00 or the full registration fee, depending upon fee amount.
- Refund requests received on or after May 1 of the current year are 100% non-refundable.
If a player accepts a position with SW Sting, any registration fees paid by credit card will be transferred to their program. Any fee/deposit cheques that have not yet been cashed will be destroyed.
The Duggan Community Soccer Coordinator may consider refund requests on a case by case basis if submitted after May 1 of the current year for medical or exceptional reasons only.
MEDICAL: Illness or injury which prevents a player from completing the outdoor season.
EXCEPTIONAL: Moving outside the zone or extenuating family circumstances.
Procedure for Requesting Refunds
Refund requests must be submitted by email or letter by the parent/guardian to the Duggan Community Soccer Coordinator. The request must state the reason, player name, address, phone number, date of birth, age level, gender and community league name. Requests submitted for medical reason(s) must be accompanied by a medical certificate.
Refund requests must be emailed to firstname.lastname@example.org or mailed to: Duggan Community Soccer Coordinator, Duggan Community League, Yellowbird Postoffice, P.O. 41041, Edmonton, AB, T6J 6M7.
Please Note: Refund requests for players transferring to any competitive team other than SW Sting shall be treated as a regular refund.